Shipping policy
Welcome to Ribeiro Deals! We work to offer quality deals, delivered with security, agility, and the best cost-benefit.
This Shipping Policy simply explains how delivery times, shipments, and other important information about your order delivery work.
Shipping Method
Currently, we operate with national shipping, with products sent directly from partner suppliers located throughout Brazil.
Some items may be sent separately, depending on stock availability.
We are structuring our operation to soon also offer international shipping for certain products.
Processing Time
After payment confirmation, your order automatically enters processing.
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Processing: 1 to 5 business days
During this period, we check, package, and prepare your product for shipment.
Delivery Time
As we work with several national suppliers, the average delivery time varies according to the product and the customer's region:
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Estimated time: 7 to 20 business days
(The count begins after the processing time.)
In some cases, the deadline may be shorter or slightly longer, depending on your location and logistical demand during the period.
Order Tracking
Once your product is shipped, you will receive a tracking code via email or WhatsApp.
The code may take up to 5 business days to be updated in the system, depending on the carrier.
You can track your order at any time.
Orders Shipped Separately
To ensure faster deliveries, some items may be shipped from different suppliers.
Therefore, it is possible that you receive more than one package, even if you placed a single order.
Don't worry, you will not incur additional costs.
Incorrect or Incomplete Address
It is the customer's responsibility to correctly fill in all delivery information.
If the order is returned to the sender due to an address error, a new shipping fee will be required for re-shipment.
If you notice any error, please contact us immediately.
Future International Deliveries
Ribeiro Deals is expanding!
Soon, some products may be shipped internationally, always maintaining our commitment to speed, quality, and efficient service.
Details will be added to this policy when the service is available.
Support and Service
We value fast and efficient service.
If you have questions about shipping or the status of your order, our team is ready to help.
Contact us through our official support channels available on the website.